Last updated: 4th November 2025
This Privacy Policy explains how KSH Makeup & Lashes (“we”, “our”, “us”) collects, uses, and protects personal information provided by clients and visitors. We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Information We Collect
We may collect and store the following information when you interact with us:
• Contact details: name, phone number, email address, and postal address.
• Booking details: appointment dates, services requested, and payment information.
• Health information: such as allergies or conditions relevant to treatments (only when necessary for safety).
• Marketing preferences: your consent to receive updates or promotions.
• Website data: anonymous analytics like IP address or pages visited.
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2. How We Use Your Information
Your information is used to:
• Manage and confirm appointments.
• Process payments and deposits.
• Send reminders or updates about your bookings.
• Maintain business, legal, and tax records.
• Send marketing communications (only if you have opted in).
• Improve our website and client experience.
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3. Legal Basis for Processing
We process your data based on:
• Contract: to provide the services you book.
• Legal obligation: to meet record-keeping requirements.
• Consent: for optional marketing or health information.
• Legitimate interest: to operate our business efficiently and safely.
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4. Data Storage & Security
Your data is securely stored in password-protected systems such as Setmore and GoDaddy.
We use encryption and restricted access to protect against loss, misuse, or unauthorised access.
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5. Sharing Your Information
We never sell your data.
We may share information only with:
• Service providers: Setmore (booking system), GoDaddy (hosting), and payment processors.
• Regulatory authorities: if required by law.
All third parties comply with UK data protection standards.
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6. Data Retention
We retain records for up to 6 years for legal and accounting purposes.
Health information is deleted once it is no longer required.
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7. Your Rights
Under UK law, you have the right to:
• Access the personal data we hold about you.
• Correct or update inaccurate information.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for marketing at any time.
• Complain to the Information Commissioner’s Office (ICO): www.ico.org.uk
📧 To exercise these rights, please contact us at: info@kshmakeupandlashes.co.uk
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8. Cookies
Our website may use cookies to improve performance and analytics.
You can manage or disable cookies in your browser settings.
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9. Updates to This Policy
We may update this policy from time to time.
The latest version will always be available at:
👉 https://kshmakeupandlashes.co.uk/privacy-policy
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10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
📧 info@kshmakeupandlashes.co.uk
📍 KSH Makeup & Lashes,
63 Duckworth Street, Darwen, BB3 1AT